Consumer Protection

CFPB receives over 2,500 junk fee comments

By | Ed Mierzwinski
Senior Director, Federal Consumer Program

In response to a tidal wave of unfair marketplace practices, the CFPB asked the public to submit comments on the impact of junk fees on their lives. Some 2,500 comments later, consumers have described the pain points caused by unfair junk fees.

Cover graphic courtesy Student Borrower Protection Center, used by permission

Report | PennPIRG Education Fund | Public Health, Consumer Protection

Lead in the Water

Lead is highly toxic, especially for children. Since the crisis in Flint, Michigan, many communities across the country have tested for and found lead in their drinking water - even in schools, where our children go to learn and play each day. Both state and city law require lead testing in Philadelphia schools, but the testing process has been slow and remains incomplete. Four years into the District's testing process, only 29% of public schools have been tested and the results posted publicly. And while District officials are required to post all results within 30 days, it's unclear if the information has properly been posted for public access. Still, the data that is currently available for 1,932 outlets in Philadelphia’s public schools reveals district-wide lead contamination.

Report | PennPIRG Education Fund | Public Health, Consumer Protection

Lead in the Water

Lead is highly toxic, especially for children. Since the crisis in Flint, Michigan, many communities across the country have tested for and found lead in their drinking water - even in schools, where our children go to learn and play each day. Both state and city law require lead testing in Philadelphia schools, but the testing process has been slow and remains incomplete. Four years into the District's testing process, only 29% of public schools have been tested and the results posted publicly. And while District officials are required to post all results within 30 days, it's unclear if the information has properly been posted for public access. Still, the data that is currently available for 1,932 outlets in Philadelphia’s public schools reveals district-wide lead contamination.

Report | PennPIRG Education Fund | Consumer Protection

Why Farmers Need Right to Repair

Why farmers need the right to repair: How tractor repair restrictions affect farmers and what can be done to eliminate them

How to be notified about recalls on products you own

By Hannah Rhodes, Consumer Watchdog Associate
Jan. 28, 2022

Navigating through a government website may sound tedious, but here are some tips on how to be notified about and report unsafe products in your home.

How I got my finances in order

By | Mike Litt
Director, Consumer Campaign

Even with the knowledge I’ve gained working as a consumer advocate for several years, getting my finances in order has been a work in progress. 

How I started my estate and end-of-life planning

By | Mike Litt
Director, Consumer Campaign

Until recently, I did not have estate and end-of-life planning in mind, but it was the natural next step in my quest to be a responsible adult, with a nudge from the existential threat of the COVID-19 pandemic.

Resources I used to prepare my advance directive

By | Mike Litt
Director, Consumer Campaign

Advance directives are legal instructions that include a living will (different from a regular will) and a health care proxy. In them, you state what treatments you do or don’t want at the end of your life and who you want making health care decisions for you if you can’t. 

What I decided to do after shopping for long-term care insurance

By | Mike Litt
Director, Consumer Campaign

Before listening to In Case You Get Hit By a Bus, I didn’t know about insurance that covers the costs of long-term care, such as home health care or nursing home care, for people who need assistance with daily living activities. 

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