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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Consumer Protection

Event 5/11 re new book on black box decisionmaking & consumers | Ed Mierzwinski

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

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News Release | U.S. PIRG | Consumer Protection

PIRG Commends Release of Labor Dept.'s Proposed Rule To End Conflicted Retirement Advice

PIRG today commended the public release of the Department of Labor’s proposed rule that would strengthen the ability for Americans to save for retirement by addressing conflicts of interest that arise when brokers and financial advisers give retirement advice. Wall Street will fight the rule hard, because it requires them to put consumers first.

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Media Hit | Health Care

Edinboro businesswoman visits Washington to discuss health-care reform

Zimmer is one of about 110 small-business owners traveling to Washington, D.C., to see their respective congressional leaders. Their trip is an effort by the U.S. Public Interest Research Group to show Congress that these business people want health-care reform.

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News Release | Health Care

Amid Bad Economy, Rising Health Cre Premiums Slam Consumers, Small Business

PHILADELPHIA, PA, Sept. 14 – Even as Americans struggle with a recession and the highest unemployment rate since 1983, health insurance companies have jacked up their premiums again.

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News Release | Health Care

Local Small Business: “If I Ran My Business the Way Health Care Does, I’d Have to Shut My Doors”

Philadelphia, PA Oct. 7, 2009— Pennsylvania small business owners are being crushed by rising health care costs according to a new report released by the Pennsylvania Public Interest Research Group today.

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News Release | Health Care

Survey: Small Businesses Crushed by Rising Health Costs

Philadelphia, PA, July 21, 2009— Pennsylvania small business owners are being crushed by rising health care costs, and feel left out of the current health care debate in Washington, according to a new report released by Pennsylvania Public Interest Research Group on South Street in Philadelphia today.

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News Release | PennPIRG | Consumer Protection

PIRG’s Trouble In Toyland

Washington, DC-- Hazardous toys are still sold in stores across the country, despite a new law overhauling the nation’s product safety watchdog agency, according to the 23rd annual toy safety survey released today. The group also warned that the Consumer Product Safety Commission may delay one of the new law’s toxic toy protections indefinitely.

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News Release | U.S. PIRG Education Fund

The novel coronavirus (COVID-19) pandemic has left many Americans wondering how they’re going to pay their monthly bills. U.S. PIRG Education Fund new advice on how to negotiate with banks, utilities delaying payments, waiving of overdraft fees and other ways to stay financially secure.

News Release | PennPIRG Education Fund

Pennsylvania Attorney General Josh Shapiro is calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. Pennsylvania Attorney General Josh Shapiro led a group of 33 attorneys general along with co-leading Attorneys General Hector Balderas (NM), William Tong (CT), and T.J. Donovan (VT), in sending a letter today urging the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

News Release | U.S. PIRG Education Fund

As the Coronvirus outbreak became more widespread, the price of most of the sanitizers and masks rose at least 50 percent higher than the 90-day average. Even one in six products sold directly by Amazon saw prices rise at least 50 percent higher in February

Report | U.S. PIRG Education Fund

New report says deals with publishers could make college textbooks more expensive

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