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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Consumer Protection

Event 5/11 re new book on black box decisionmaking & consumers | Ed Mierzwinski

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

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News Release | U.S. PIRG | Consumer Protection

PIRG Commends Release of Labor Dept.'s Proposed Rule To End Conflicted Retirement Advice

PIRG today commended the public release of the Department of Labor’s proposed rule that would strengthen the ability for Americans to save for retirement by addressing conflicts of interest that arise when brokers and financial advisers give retirement advice. Wall Street will fight the rule hard, because it requires them to put consumers first.

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Blog Post | Consumer Protection

CFPB Begins Payday Regulation Push In Richmond | Ed Mierzwinski

We joined the CFPB in Richmond Thursday for a field hearing on a proposed rule to regulate payday lending and similar high-cost short-term loans. The CFPB's draft rule is comprehensive, covering a variety of loans, but it contains potential loopholes that we and other advocates will urge the bureau to close before it finalizes this important effort. Here's a short blog with some photos from Richmond.

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News Release | Financial Reform

New Consumer Agency Takes Over Thursday as Nation’s Consumer Bank Cop

Philadelphia, PA—Leading consumer groups today announced the results of a poll showing that an overwhelming majority of likely voters both support a new consumer agency (74%) and want Wall Street held “accountable” (77%), along with a report documenting “10 reasons” consumers need the new Consumer Financial Protection Bureau.  The Bureau will take over enforcement of all major consumer laws on Thursday, July 21. The groups called for the Senate to vote to confirm former Ohio Attorney General Rich Cordray as its director, so that the CFPB is able to fulfill the promise of consumer financial protection.

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News Release | Tax

Offshore Tax Havens Cost Pennsylvania Taxpayers $464 a Year

PHILADELPHIA, April 18– Major corporations and some individuals avoid a total of as much as $100 billion a year in federal taxes by “off-shoring” the profits they make here in the U.S. or by setting up sham headquarters in tax haven countries. As a result, Pennsylvania taxpayers are left footing the bill.

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Media Hit | Tax

Corporations should pay the taxes they owe, too

But while we pay our fair share to sustain public priorities such as education and transportation infrastructure, the majority of companies that do business in Pennsylvania won’t pay state income tax. That’s right. A mind-boggling 71 percent of corporations that do business in Pennsylvania don’t pay state income tax at all, according to the state Department of Revenue. Can you imagine what would happen if that many residents failed to pay their taxes?

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New Survey Shows Banks Still Hiding Fees from Consumers

PHILADELPHIA, April 12 – A survey released today by the Pennsylvania Public Interest Research Group of more than 350 bank branches revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.

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News Release | PennPIRG | Safe Energy

Tragedy in Japan a Terrifying Reminder of the Risks of Nuclear Power

Philadelphia, PA, Mar. 16 - Statement of PennPIRG State Director Megan DeSmedt, in response to the nuclear crisis at the Fukushima Daiichi Nuclear Power Station.

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News Release | US PIRG

A total of 22 states earned an “F” grade for their performance in eliminating lead from school drinking water, according to a new study by Environment America Research & Policy Center and U.S. PIRG Education Fund. Of the 31 states tested, Illinois was the only one (along with the District of Columbia) to receive a mark above the C range.  These results come from the the second edition of the groups’ Get the Lead Out report, which grades state policies for protecting kids from exposure to this dangerous neurotoxin.

News Release | U.S. PIRG Education Fund

The presence of chemicals that likely cause cancer has prompted the U.S. Food and Drug Administration (FDA) to announce another recall of the blood pressure medication Valsartan. In response, U.S. PIRG Consumer Watchdog Adam Garber released the following statement. 

Report | PennPIRG

People living in the United States have access to some of the best medical care in the world, from life-saving drugs to cutting-edge surgical techniques. But our system is deeply flawed, with spiraling costs forcing many Americans to spend more on care and often receiving poor quality care for all the extra money spent.

News Release | PennPIRG Education Fund

While many Americans struggle to afford their prescription drugs, PennPIRG Education Fund’s survey of retail prices of commonly-prescribed medications found patients can save hundreds, even thousands of dollars in some cases by shopping around at pharmacies within their communities.

News Release | U.S. PIRG Education Fund

While we are glad that Fiat Chrysler is paying something for damaging the health of Americans and deceiving customers, this settlement does not go far enough. It neither ensures these violations of the public trust won’t happen again nor makes consumers whole.

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