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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Consumer Protection

Event 5/11 re new book on black box decisionmaking & consumers | Ed Mierzwinski

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

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News Release | U.S. PIRG | Consumer Protection

PIRG Commends Release of Labor Dept.'s Proposed Rule To End Conflicted Retirement Advice

PIRG today commended the public release of the Department of Labor’s proposed rule that would strengthen the ability for Americans to save for retirement by addressing conflicts of interest that arise when brokers and financial advisers give retirement advice. Wall Street will fight the rule hard, because it requires them to put consumers first.

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Blog Post | Consumer Protection

CFPB Begins Payday Regulation Push In Richmond | Ed Mierzwinski

We joined the CFPB in Richmond Thursday for a field hearing on a proposed rule to regulate payday lending and similar high-cost short-term loans. The CFPB's draft rule is comprehensive, covering a variety of loans, but it contains potential loopholes that we and other advocates will urge the bureau to close before it finalizes this important effort. Here's a short blog with some photos from Richmond.

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Inquirer: Bank elsewhere to avoid fees

With its latest fee, Bank of America has made the decision to balance its books on the backs of its customers, instead of changing its business model to be more consumer-friendly. ("Bank of America to charge $5 debit card fee," Friday). Chase and Wells Fargo are also testing a $3 debit card fee in certain markets.

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Media Hit | Budget, Transportation

Report ranks PA bridges worst in country

(Philadelphia) -- A recent report ranks Pennsylvania number one in the nation for its number of structurally deficient bridges. The Pennsylvania Public Interest Research Group published the study saying more than 26 percent of the state's bridges are rated structurally deficient. Group associate Alana Miller says the state should focus on fixing existing bridges, rather than building new ones.

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Media Hit | Budget, Transportation

Keeping turnpike helps

One benefit of publicly held capacity is that it can be redeployed to other public needs in case of emergencies like extreme weather events. If the Pennsylvania Turnpike had been privatized last year, the private operator wouldn't likely have sacrificed their shareholders' interests by lending critical machinery and crews to help municipalities after the storm (Cheers & Jeers: Flood woes; Sept. 17).

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News Release | PennPIRG Education Fund | Transportation

Data Shows Pennsylvania’s Bridges Are Worst in the Country on Eve of Obama Bridge Speech

PHILADELPHIA, Sept. 22 – With President Obama calling for robust investments in repairing America’s crumbling roads and bridges today, PennPIRG released data documenting the number of “structurally deficient” bridges in the state.

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Media Hit | Food

Consumer Activists Say US Government Is Promoting Obesity

PHILADELPHIA (CBS) -  A local activist group says if the government wants to battle childhood obesity, cutting subsidies to corn farmers would be a good start.

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Report | PennPIRG Education Fund | Budget, Transportation

Private Roads, Public Costs

Road privatization is a growing issue in the United States as politicians and transportation officials grapple with budget shortfalls. Toll road privatization takes two forms: the lease of existing toll roads to private operators and the construction of new roads by private entities. In both instances, private investors are granted the right to raise and collect toll revenue, a right that can amount to billions of dollars in profits for the shareholders.

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Report | PennPIRG Education Fund | Safe Energy

The High Cost of Nuclear Power

Nuclear power is among the most costly approaches to solving America’s energy problems.
Per dollar of investment, clean energy solutions – such as energy efficiency and renewable resources – deliver far more energy than nuclear power.

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Report | PennPIRG Education Fund | Consumer Protection

PIRG’s Trouble In Toyland

The recall of 45 million toys and other children’s products in 2007 and continued recalls in 2008 reminded Americans that no government agency tests toys before they are put on the shelves. Specifically, the wave of recalls focused attention on the fact that the agency charged with protecting Americans from unsafe products—the Consumer Product Safety Commission—is a little agency with a very big job to do.

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