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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Consumer Protection

Event 5/11 re new book on black box decisionmaking & consumers | Ed Mierzwinski

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

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News Release | U.S. PIRG | Consumer Protection

PIRG Commends Release of Labor Dept.'s Proposed Rule To End Conflicted Retirement Advice

PIRG today commended the public release of the Department of Labor’s proposed rule that would strengthen the ability for Americans to save for retirement by addressing conflicts of interest that arise when brokers and financial advisers give retirement advice. Wall Street will fight the rule hard, because it requires them to put consumers first.

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Blog Post | Consumer Protection

CFPB Begins Payday Regulation Push In Richmond | Ed Mierzwinski

We joined the CFPB in Richmond Thursday for a field hearing on a proposed rule to regulate payday lending and similar high-cost short-term loans. The CFPB's draft rule is comprehensive, covering a variety of loans, but it contains potential loopholes that we and other advocates will urge the bureau to close before it finalizes this important effort. Here's a short blog with some photos from Richmond.

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News Release | PennPIRG Education Fund | Budget, Transportation

New Report Outlines Problems with Red-Light and Speed Cameras

(Philadelphia, PA) – A new research report released today outlines problems with the growing trend among cities to outsource traffic enforcement to red-light and speed camera vendors.

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Media Hit | Transportation

Patriot-News: Are red-light cameras worth the money?

A bill that would allow Harrisburg and 18 other cities to install cameras at red lights passed the state Senate on Tuesday.

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News Release | Health Care

Nationwide study of new health exchanges shows Pennsylvania how to lower costs for consumers

Philadelphia, PA – Many states are creating health exchanges to deliver better value for consumers, and Pennsylvania should follow their lead, according to Making the Grade, a new report by PennPIRG. Health exchanges are competitive marketplaces that can empower individuals and small businesses with better, more affordable options for coverage.  Under the federal health reform law, each state will have an exchange up and running in 2014.

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Inquirer: Bank elsewhere to avoid fees

With its latest fee, Bank of America has made the decision to balance its books on the backs of its customers, instead of changing its business model to be more consumer-friendly. ("Bank of America to charge $5 debit card fee," Friday). Chase and Wells Fargo are also testing a $3 debit card fee in certain markets.

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Media Hit | Budget, Transportation

Report ranks PA bridges worst in country

(Philadelphia) -- A recent report ranks Pennsylvania number one in the nation for its number of structurally deficient bridges. The Pennsylvania Public Interest Research Group published the study saying more than 26 percent of the state's bridges are rated structurally deficient. Group associate Alana Miller says the state should focus on fixing existing bridges, rather than building new ones.

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Report | PennPIRG Education Fund | Health Care

The Young Person's Guide to Health Insurance

Starting this year, under the new health care law, young people will gain access to new, previously unavailable health insurance options. To make the most of those new choices, you need to learn the facts. This guide is designed to help you do that.

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Report | PennPIRG Education Fund | Health Care

Delivering on the Promise

The recently passed federal health care reform law will make significant changes in how health insurance and health care work for consumers, businesses, and local and state governments, as well as how insurers and providers operate. But whether Americans experience improved care, lower costs and greater access depends largely on what happens next.

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Report | PennPIRG Education Fund

Facts About Toll Road Privatization

Across Pennsylvania, cash-strapped governments are struggling to plug gaping holes in their budgets, scarred by the impacts of the economic crisis.  At the same time, Pennsylvania's roads and bridges remain congested and in desperate need of repair.  This is PennPIRG's fact sheet about the effects of Toll Road Privatization.

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Report | PennPIRG Education Fund

Facts About Toll Road Privatization

Across Pennsylvania, cash-strapped governments are struggling to plug gaping holes in their budgets, scarred by the impacts of the economic crisis.  At the same time, Pennsylvania's roads and bridges remain congested and in desperate need of repair.  This is PennPIRG's fact sheet about the effects of Toll Road Privatization.

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Report | PennPIRG Education Fund | Consumer Protection

Trouble in Toyland

In 2008, Congress responded to an unprecedented wave of recalls of toys and other children’s products by passing the first major overhaul of the Consumer Product Safety Commission since it was established during the Nixon Administration.

By passing the landmark Consumer Product Safety Improvement Act (CPSIA) in August 2008, Congress not only expanded the agency’s budget, it also gave the CPSC more tools to hold corporate wrongdoers accountable and speed recalls, moved toward banning toxic lead and phthalates except in trace amounts, and greatly improved import surveillance.

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