| by
Ed Mierzwinski
Senior Director, Federal Consumer Program

Today, the CFPB took a step to make its excellent public database of consumer complaints even better, by adding complaint narratives (stories), but only with the consumer's consent. It's a step we've long urged. It will enrich our research into the marketplace, help consumers make choices and help good-actor firms avoid bad practices by others.

 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

UPDATED (9 Feb.) Retail store data breaches make a mess, but an easy one to clean up and the few consumers who become fraud victims are quickly made whole. The Anthem hackers, on the other hand, reportedly obtained a mother lode of information that could be used to commit a variety of serious frauds, including obtaining your tax refund. Read our tips here. Here's the first: Don't click on any emails claiming to be from Anthem; some may be malicious.

Five Critical Rules Still Yet To Be Released

Last year, in the 175 days that the U.S. House of Representatives was in session, it passed more than 190 anti-regulatory bills. Putting profits over public safety and they are still at it. Next up is H.R. 4078, the “Regulatory Freeze for Jobs Act of 2012,” a bill that wrongly calls for a halt on all public health and consumer safety protections until the unemployment rate reaches six percent. The House Judiciary Committee is expected to mark up the bill today, Tuesday, March 20.

People of almost any age know a lot about the Kennedy administration with its optimistic beginnings and its sudden, tragic end. Yet many have probably never heard of one of JFK's important legacies -- his declaration that consumers have rights that deserve protection.

Would you knowingly agree to pay a $35 fee each time you used your debit card at point of sale, simply to allow you to purchase a $4 latte with only $2 in your account? Even the banks didn't think so, that's why they made “standard overdraft protection” a feature of your checking account that you didn't need to choose. Banks also changed the default switch on debit and ATM cards to allow overdrafts

Some of the most egregious tax loopholes allow large corporations to stash profits in offshore tax havens to avoid paying federal taxes. Many of the offshore subsidiaries are nothing more than PO boxes. In fact, a single five-story building in the Cayman Islands houses over 18,000 corporations under one roof. At least 22 of the companies among the Dirty Thirty have subsidiaries in offshore tax havens like the Caymans. Tax havens cost America $100 billion a year in lost revenue and it's ordinary taxpayers that end up footing the bill in the form of higher taxes, fewer services, or more debt.

Two years ago the Supreme Court's misguided Citizens United decision struck down long-standing Congressional limits on the political power of large corporations by vastly expanding the legal metaphor that "corporations are people." Now there is fresh evidence that corporate influence over Congress makes it easy for those same corporations to avoid their civic duty of paying taxes.

We don't always know if the gifts will be a hit but the one thing we count on is that the toys we purchase are safe.  Thanks to the hard work of agencies like the Consumer Product Safety Commission (CPSC) and consumer advocates like U.S. PIRG that's largely true.  But as our toy shopping researchers have found, that's not always the case.

Small business owners have big troubles with big banks and credit cards and the new Consumer Financial Protection Bureau (CFPB) should take a look at the numerous obstacles.